In situations where customers experience technical problems, fraudulent activity on their account, or accidental billing, you can speak to a member of staff about a refund. If the site did not meet your expectations, you may be eligible for a refund. Please see our Terms of Service
or contact a member of our team, toll free, on1-866-481-6551
to discuss the circumstances that relate to receiving a refund.
We aim to process refunds in 24 hours and send email confirmation to the address we have on record. Please allow up to 7 business days for the credit/refund to appear on your bank statement.